Privacy Policy

Information We Collect

Account Information. When you create an account using Google Sign-In, email, or Apple Sign-In, we collect your name and email address to identify your account and manage your subscription. You can also use the app anonymously without creating an account.

Voice Input. When you use voice dictation, your audio is sent to our servers to convert speech to text. Audio recordings are processed and discarded immediately. They are not stored.

Translation Queries. When you use the translation feature, the text you choose to translate is sent to Google Translate for processing. We do not retain a copy of translated text.

Saved Transcripts. For Premium accounts, the app can keep a short history of your recent voice-to-text results so you can revisit them. This stores the transcribed text only (never the audio), and you can turn it off or clear it at any time from the app.

Usage Information. We track daily counts of voice transcriptions, and we use a device identifier provided by Android, to enforce free-tier limits, prevent abuse, and keep the service secure. We do not track which features you use, how long you use the app, or your location.

Diagnostics. To keep the app stable, we use Firebase Crashlytics to collect anonymous crash reports (such as the type of error and where in the code it occurred) when the app crashes. These reports never include the contents of what you type, your transcripts, or your audio.

Keyboard. The LomiSpeak keyboard does not collect, store, or send any keystrokes. What you type stays on your device. Voice dictation inside the keyboard uses the microphone only while you are actively recording, and needs a network connection to transcribe; typing itself never requires the microphone or a network connection.

Script Conversion. The Ge’ez ↔ Latin script transliteration tool runs entirely on your device. We never see what you convert.

How We Use Your Information

• To provide voice transcription and translation services
• To manage your account and subscription
• To enforce daily usage limits on the free tier and prevent abuse
• To diagnose crashes and improve the stability of the app
• To respond to your support requests

We do not sell your personal information. We do not use your data for advertising.

Who We Share Data With

We use trusted third-party services to operate the app:

• Cloud hosting infrastructure runs our Tigrinya, Amharic and Afaan Oromoo speech-to-text models and the backend services that process voice transcription and sync your account data.
• Authentication & database (Google Firebase) manages your account credentials when you sign in with Google, email, or Apple, and securely stores your account information (account ID, email, subscription tier) and any saved transcripts.
• Sign-in providers (Google, Apple) handle the sign-in flow when you choose those options.
• Payment processor (Google Play, RevenueCat) handles subscriptions and entitlement tracking. We never see your payment details.
• Translation service (Google Translate) processes text you choose to translate.
• Crash diagnostics (Google Firebase Crashlytics) collects anonymous crash reports to help us find and fix bugs.

We do not share your data with any other third parties.

Data Retention and Deletion

• Voice recordings are not stored. They are processed and discarded immediately.
• Account information (email, display name, subscription tier, daily usage counts) and any saved transcripts are retained while your account is active.
• Saved transcripts are limited to your most recent results; older ones are automatically removed. You can disable or clear them at any time.
• You can delete your entire account at any time from the Account screen in the app. When you delete your account, all associated data, including any saved transcripts, is permanently removed from our servers. How to delete your account.

Your Choices

• Use anonymously. You can use the app without creating an account, with lower daily limits.
• Delete your account. Remove your account and all associated data from the Account screen at any time.
• Keyboard privacy. You can use the keyboard for typing without granting microphone permission. Voice dictation from inside the keyboard will be unavailable, but typing works normally.

Your Rights

Depending on where you live (for example, the EU, the UK, or California), you may have rights over your personal information, including the right to access it, correct it, export it, or have it deleted, and the right to object to or restrict certain processing. We do not sell your personal information.

You can delete your account and all associated data yourself from the Account screen at any time. For any other request, email us at support@lomisolutions.com and we will respond within a reasonable time.

International Users

We are based in the United States, and our service providers process and store data on servers located in the United States. If you use LomiSpeak from outside the United States, you understand that your information will be processed in the United States.

Security

We protect your data with TLS encryption in transit and secure authentication. No system is 100% secure, but we take reasonable measures to protect your information.

Children

LomiSpeak is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes

We may update this policy occasionally. If we make significant changes, we will notify you through the app. Your continued use of LomiSpeak after changes means you accept the updated policy.

Contact

Questions or concerns about your privacy? Reach us at support@lomisolutions.com.